1. About These Terms

• 1.1

  These Terms and Conditions set out the legal terms that apply to your access to and use of the website operated by Hong Kong Wholesalers and to any B2B quotation, purchase, repair, refurbishment, recycling or buy-back transaction you enter into with us.

• 1.2 By using the website, requesting a quotation, opening a trade account or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use the site or transact with us.
• 1.3 These Terms apply to business customers only. Our products and services are not offered to consumers for personal, domestic or household use.
• 1.4 We may update these Terms from time to time. The version in force at the time we accept your order governs that order. We will post changes on this page with an effective date. that order. We will post changes on this page with an effective date.

2. Company Details

• 2.1

  Company name: Hong Kong Wholesalers LimitedCompany name: Hong Kong Wholesalers Limited

• 2.2

  Registered office: Registered office: Jinlong Digital HK Trading Limited

• 2.3

  Company registration number: 76470158

• 2.4

  Business hours: Monday to Saturday, 10:00 AM to 7:00 PM HKTBusiness hours: Monday to Saturday, 10:00 AM to 7:00 PM HKT

• 2.5

  Contact: +852 9428 5319, [email protected]

3. Definitions

• In these Terms:
• “Account” means your registered trade account with us.
• “Business Day” means a day other than Sunday or a Hong Kong public holiday.
• “Device” means any phone, tablet, laptop, smart watch, game console, accessory or gadget we supply or buy back.
• “Grades” means device condition classifications such as New, 14-Day Return, Refurbished, Grade A, Grade B, Grade C and As-Is, as described on our site or quotation.
• “Incoterms” means the latest ICC Incoterms where referenced in our quotation or invoice.
• “Order” means an order you place for Devices or services that we accept in writing. “Order” means an order you place for Devices or services that we accept in writing.
• “RMA” means our return merchandise authorization procedure.
• “Territory” means the jurisdictions to which we ship or from which we buy back Devices.

4. Eligibility and Account Registration

• 4.1 You represent and warrant that you are acting in the course of business and have authority to bind the entity on whose behalf you act. in the course of business and have authority to bind the entity on whose behalf you act.
• 4.2 Opening a trade account is subject to KYC, AML and sanctions screening. We may refuse, suspend or terminate an account at our discretion and without liability where required for compliance or risk management.
• 4.3 You are responsible for maintaining your login credentials and for all activity under your account.

5. Product Information, Grading and Availability

• 5.1 Product specifications, images and stock lists are provided for business guidance and may change without notice. Minor variations that do not affect function or grade are not non-conformities.
• 5.2 Grades indicate external condition and functional status based on industry practice and our testing standards. Grading is not a manufacturer warranty and may involve reasonable tolerance ranges due to batch-based inspection.
• 5.3 Stock is subject to prior sale. Quotations are given subject to availability at the time of acceptance. We may propose functionally equivalent or better alternatives if a listed model becomes unavailable.

6. Quotations, Orders and Acceptance

• 6.1 A quotation is an invitation to treat, not an offer. An order is your offer to buy. Our acceptance occurs only when we issue a written order confirmation or invoice. offer. An order is your offer to buy. Our acceptance occurs only when we issue a written order confirmation or invoice.
• 6.2 Once accepted, orders are binding. Changes or cancellations require our written consent and may incur restocking or administrative charges.
• 6.3 We may require advance payment, deposit or proof of funds. We may reject any order for legitimate business or compliance reasons.

7. Pricing, Taxes and Charges

• 7.1 Prices are in the currency stated on our quotation or invoice. Unless stated otherwise, prices exclude shipping, insurance, customs duties, import taxes or other charges.
• 7.2 Hong Kong does not impose a general VAT or GST. Where shipments are delivered outside Hong Kong, local duties and taxes are your responsibility.
• 7.3 We reserve the right to correct typographical errors, manifest pricing mistakes or miscalculations. If a correction materially affects your order, you may cancel before shipment and receive a refund of any prepayment.
• 7.4 If you claim tax or duty relief, you must provide valid documentation. You indemnify us for liabilities arising from false or invalid claims.

8. Payment Terms

• 8.1 Payment is due as stated in our invoice. Accepted methods include bank transfer and any other methods we approve in writing. Accepted methods include bank transfer and any other methods we approve in writing.
• 8.2 Time of payment is of the essence. We may withhold shipment or documentation until full payment clears.
• 8.3 Late payments may attract interest at [x]% per month or the maximum permitted by law, whichever is lower, without prejudice to other remedies.
• 8.4 You must pay all bank charges and fees so that we receive the full invoiced amount.

9. Delivery, Risk and Title

• 9.1 Delivery terms are as stated in our order confirmation or invoice. Risk of loss passes in accordance with the agreed Incoterms or, if none, on delivery to your confirmation or invoice. Risk of loss passes in accordance with the agreed Incoterms or, if none, on delivery to your carrier.
• 9.2 Title transfers only when we receive cleared payment in full for all amounts due under the order. Until then, you must store the Devices separately and keep them insured and clearly marked as our property.
• 9.3 Delivery dates are estimates. We are not liable for delay caused by events beyond our reasonable control, including customs, carrier issues or supply disruptions.

10. Inspection and Acceptance

• 10.1 You must inspect the shipment promptly on delivery and notify us in writing of any shortage, transit damage or apparent non-conformity within the time specified in our RMA policy or if none, within two Business Days.
• 10.2 Failure to notify within that period constitutes acceptance. For latent defects, you must notify within a reasonable time after discovery and within the applicable warranty period.

11. Warranty and After-Sales Support

• 11.1 Unless expressly stated otherwise in our quotation or invoice, Devices are supplied with the warranty set out below. quotation or invoice, Devices are supplied with the warranty set out below.
• 11.2

  New and sealed units may carry the manufacturer warranty where applicable and subject to the manufacturer’s terms in the destination market.New and sealed units may carry the manufacturer warranty where applicable and subject to the manufacturer’s terms in the destination market.

• 11.3

  Refurbished and graded units are supplied with our limited business-to-business warranty described in our RMA policy. Warranty covers hardware defects under normal use and excludes damage caused by misuse, modification, improper handling, liquid exposure, or non-authorized repair. warranty described in our RMA policy. Warranty covers hardware defects under normal use and excludes damage caused by misuse, modification, improper handling, liquid exposure or non-authorized repair.

• 11.4 Warranty remedies are, at our option, repair, replacement with the same or equivalent grade or credit note. Refunds are available only where legally required or explicitly agreed.
• 11.5

  Implied terms concerning quality and fitness may apply under the Sale of Goods Ordinance and the Supply of Services (Implied Terms) Ordinance, subject to lawful limitations and reasonableness tests under the Control of Exemption Clauses Ordinance. Family CLIC elegislation.gov.hk

12. Returns and RMA

• 12.1 Returns require a prior RMA number and must follow our packaging and data wiping instructions. Items returned without an RMA may be refused.
• 12.2 Returned items must include all accessories and must be in the condition and grade supplied, save for the reported defect.
• 12.3 We may test returned items to verify the reported fault. If no fault is found or the fault is excluded from warranty, we may charge testing, handling and return shipping fees.
• 12.4 Custom, special-order or As-Is items are non-returnable unless required by law or expressly agreed.

13. Repairs, Refurbishments and Recycling

• 13.1

  Repair or refurbishment services are performed with reasonable care and skill and within a reasonable time, subject to parts availability. Implied terms may apply under the Supply of Services (Implied Terms) Ordinance. Repair or refurbishment services are performed with reasonable care and skill and within a reasonable time, subject to parts availability. Implied terms may apply under the Supply of Services (Implied Terms) Ordinance. elegislation.gov.hk

• 13.2 You confirm that you are the lawful owner or authorized controller of Devices submitted for repair, refurbishment or recycling and that no third-party security interest prevents us from performing the services.
• 13.3 You must back up and erase personal data before submitting Devices. We are not responsible for data loss during service. before submitting Devices. We are not responsible for data loss during service.
• 13.4 Recycling and buy-back transactions are subject to separate grading, valuation and compliance checks. Title to Devices you sell to us transfers upon our written acceptance and payment.

14. Compliance, Export and Sanctions

• 14.1 You are responsible for compliance with all import, export, sanctions and destination-specific regulations.
• 14.2 You must not export or resell Devices to any embargoed destination, restricted party or prohibited end-use under applicable laws.
• 14.3 You must comply with product safety, labeling and electronic waste rules in your market and with the Hong Kong Trade Descriptions regime where applicable to your activities.
• 14.4 You will not use our products for unlawful purposes.

15. Use of Website and Content

• 15.1 We grant a limited, revocable, non-exclusive license to access the site for legitimate B2B purposes. You must not scrape, copy at scale, reverse engineer or misuse any part of the site.
• 15.2 All intellectual property in the site, stock lists, images and content belongs to us or our licensors. You may not use our marks without prior written consent.

16. Personal Data and Communication Preferences 16. Personal Data and Communication Preferences

• 16.1

  We collect and process personal data in accordance with the Personal Data (Privacy) Ordinance and our Privacy Policy, including the Data Protection Principles concerning lawful collection, accuracy, retention, security and use. elegislation.gov.hk

• 16.2 By submitting contact details or opening an account, you consent to receiving operational communications related to quotations, orders, deliveries and after-sales support.
• 16.3

  Direct marketing will be conducted only in compliance with the PDPO requirements on consent and opt-out. DLA Piper Data Protection

• 16.4

  Electronic records and electronic signatures are recognized under the Electronic Transactions Ordinance. You consent to transact with us electronically unless you notify us otherwise in writing. transact with us electronically unless you notify us otherwise in writing. digitalpolicy.gov.hk

17. Third-Party Services and Links

• 17.1 The site may link to third-party marketplaces, shippers, payment providers or communication platforms. We are not responsible for their content, terms or privacy practices.
• 17.2 You use third-party services at your own risk and must comply with their terms.

18. Disclaimers

• 18.1 Except as expressly stated in these Terms, the site and all information are provided on an “as is” and “as available” basis for B2B guidance only.
• 18.2 We do not guarantee uninterrupted availability of the site or that content is error free, current or complete.
• 18.3

  To the fullest extent permitted by law, all warranties, conditions or terms implied by statute or common law are excluded or limited, subject to the Control of Exemption Clauses Ordinance reasonableness requirements. Liability for death or personal injury caused by negligence cannot be excluded. elegislation.gov.hk

19. Limitation of Liability

• 19.1

  Nothing in these Terms limits liability that cannot be limited under Hong Kong law, including liability for death or personal injury caused by negligence or for fraud. Nothing in these Terms limits liability that cannot be limited under Hong Kong law, including liability for death or personal injury caused by negligence or for fraud. elegislation.gov.hk

• 19.2 Subject to clause 19.1, our total aggregate liability arising out of or in connection with an order is limited to the amount you paid for the specific order giving rise to the claim.
• 19.3 We are not liable for indirect, incidental, special, punitive or consequential loss, loss of profit, revenue, contracts, data or goodwill or for business interruption, whether in contract, tort or otherwise.
• 19.4

  The limitations in this clause are subject to the reasonableness test and other controls under the Control of Exemption Clauses Ordinance. elegislation.gov.hk

20. Indemnity

You indemnify and hold us harmless from claims, losses, liabilities, costs and expenses arising out of your breach of these Terms, your misuse of the site or Devices, your violation of applicable laws or claims from your end customers.

21. Force Majeure

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, strikes, transport or logistics disruption, acts of government or interruption of utilities or communications.

22. Anti-Bribery and Ethics

You must comply with all applicable anti-bribery, anti-corruption and anti-money laundering laws. You must not offer, promise or provide any improper advantage to our employees or agents. We may terminate the relationship immediately for ethical breaches.

23. Confidentiality

• 23.1 Information marked confidential or that should reasonably be considered confidential must not be disclosed to third parties without prior written consent, except as required by law.
• 23.2 You may use confidential information solely for evaluating or performing transactions with us.

24. Notices

• 24.1 We may deliver notices by email to the address associated with your account or by posting to the site.
• 24.2 You must send legal notices to the registered office and to the legal email listed in clause 2 with the subject line “Legal Notice.”

25. Assignment and Subcontracting

• 25.1 You must not assign your rights or obligations without our prior written consent.
• 25.2 We may subcontract logistics, repair, testing or other services, remaining responsible for the performance of subcontractors engaged by us.

26. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. The invalid provision is to be replaced by a valid provision that achieves the economic and legal intent as closely as possible.

27. Entire Agreement and No Waiver

• 27.1 These Terms, together with any accepted quotation, invoice, RMA policy and any signed written addendum, constitute the entire agreement with respect to the relevant transaction and supersede all prior understandings.
• 27.2 A failure or delay to exercise any right does not operate as a waiver.

28. Governing Law and Jurisdiction

• 28.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter are governed by the laws of the Hong Kong Special Administrative Region.
• 28.2 The courts of Hong Kong have exclusive jurisdiction, subject to the arbitration clause below.
• 28.3 The United Nations Convention on Contracts for the International Sale of Goods does not apply.

29. Dispute Resolution and Arbitration

• 29.1 The parties will first attempt in good faith to resolve disputes by negotiation between senior representatives.
• 29.2 If not resolved within 30 days, either party may refer the dispute to mediation administered in Hong Kong by a recognized mediation body. may refer the dispute to mediation administered in Hong Kong by a recognized mediation body.
• 29.3 Any dispute not resolved by mediation within 30 days may be referred to arbitration in Hong Kong under the Hong Kong International Arbitration Centre Administered Arbitration Rules by one arbitrator appointed in accordance with the Rules. The language of arbitration is English. Arbitration Rules by one arbitrator appointed in accordance with the Rules. The language of arbitration is English.
• 29.4 Each party will continue to perform any undisputed obligations during negotiation, mediation and arbitration.

30. Specific Hong Kong Legal Provisions

• 30.1

  Sale of Goods. Rights and obligations concerning quality, fitness for purpose, sale by description and remedies may be governed by the Sale of Goods Ordinance, Cap. 26, subject to the parties’ agreement and lawful limitations. elegislation.gov.hk

• 30.2

  Services. Where we provide services such as repair, refurbishment, testing, grading, logistics coordination or data wiping, implied terms regarding reasonable care and skill and reasonable time for performance may apply under the Supply of Services (Implied Terms) Ordinance, Cap. 457, subject to reasonable time for performance may apply under the Supply of Services (Implied Terms) Ordinance, Cap. 457, subject to permitted exclusions. elegislation.gov.hk

• 30.3

  Exemption Clauses. Any term purporting to exclude or limit liability is subject to the reasonableness requirements under the Control of Exemption Clauses Ordinance, Cap. 71. Liability for death or personal injury due to negligence cannot be excluded. elegislation.gov.hk

• 30.4

  Electronic Transactions. Electronic records and electronic signatures have legal effect under the Electronic Transactions Ordinance, Cap. 553, except for excluded matters. Parties consent to electronic communications and records for business transactions. elegislation.gov.hk

• 30.5

  Personal Data. The collection, use, storage and disclosure of personal data are governed by the Personal Data (Privacy) Ordinance, Cap. 486. Our Privacy Policy explains our practices and your rights. elegislation.gov.hk

31. Product-Specific Terms

• 31.1

  Mobile Phones and Tablets. IMEI or serial-based tracking may be used. Removal of activation locks is your responsibility unless otherwise agreed in writing.

• 31.2

  Laptops and Smart Watches. Devices may be region-locked or have OEM-specific warranty terms that vary by destination market.

• 31.3

  Accessories and Parts. Non-OEM parts will be labeled accordingly where known. Packaging may vary by batch or country of origin.

• 31.4

  Software and Data. Devices are supplied without end user data. You are solely responsible for compliance with software license terms for any software you install or resell. responsible for compliance with software license terms for any software you install or resell.

32. Grading Guide (Summary)

• 32.1

  New. Factory sealed or as described.New. Factory sealed or as described.

• 32.2

  14-Day Return. Returned within a short period, tested and repackaged.

• 32.3

  Refurbished. Restored to full functional condition, cosmetically improved asRefurbished. Restored to full functional condition, cosmetically improved as applicable.

• 32.4

  Grade A. Very good cosmetic condition with minor signs of use, fully functional. cosmetic condition with minor signs of use, fully functional.

• 32.5

  Grade B. Moderate wear consistent with use, fully functional.

• 32.6

  Grade C. Heavier wear or cosmetic defects, functional unless sold As-Is.Grade C. Heavier wear or cosmetic defects, functional unless sold As-Is.

• 32.7

  As-Is. Sold without warranty or with limited functionality, for parts or refurbishment.

• Full grading details are available in our Stock List or on request.

33. Logistics, Packaging and Insurance

• 33.1 We follow professional packing standards suitable for international freight. Carton weights and dimensions may vary by batch.
• 33.2 Unless expressly agreed, you are responsible for transit insurance. Where we arrange insurance, it will be provided on your behalf under the policy terms.
• 33.3 You are responsible for any import permits, licenses or certifications required in the destination market.

34. Data Security and Device Handling

• 34.1 Where we handle Devices for repair, refurbishment or buy-back, we apply commercially reasonable technical and organizational measures to protect Devices while in our custody.
• 34.2 Before sending Devices, you must log out of accounts and remove passcodes. We may refuse or quarantine Devices that remain activation-locked.
• 34.3 For buy-back and recycling, we may require documented proof of lawful ownership. Any illegal or counterfeit Devices may be reported to law enforcement. documented proof of lawful ownership. Any illegal or counterfeit Devices may be reported to law enforcement.

35. Marketing and Testimonials

• 35.1 With your consent, we may identify your company name and logo as a trading partner in marketing materials. You may withdraw consent by written notice.
• 35.2 You warrant that any testimonial or review you provide is accurate and not misleading.

36. Resale and Territory Controls

• 36.1 Unless expressly agreed, we do not grant exclusive territories or channels.
• 36.2 You must comply with brand owner policies and any lawful territorial or channel restrictions communicated to you in writing.

37. Recall and Safety Notices

If a manufacturer or regulator issues a recall or safety notice, you must cooperate promptly by tracing end customers, halting resale and following the recall instructions. We will provide reasonable assistance consistent with our role in the distribution chain.

38. Sustainability and Environmental Responsibilities38. Sustainability and Environmental Responsibilities

• 38.1 We support responsible recycling and refurbishment.
• 38.2 You agree to dispose of e-waste in accordance with applicable environmental laws in your jurisdiction.
• 38.3 Where we provide recycling services, you authorize us to process Devices to recover value or raw materials as appropriate.

39. Set-Off

We may set off any amounts you owe us against amounts we owe you, including credit notes or refunds. You may not set off without our prior written consent.

40. Language

If these Terms are translated into another language, the English version prevails in case of inconsistency.

41. Contact and Complaints

• For questions or complaints about these Terms, please contact:
• Legal Department, Jinlong Digital HK Trading Limited
• Office C, 5th Floor Wing Lock House, 1-3 Lock Road Tsim Sha Tsui Kowloon Hong Kong
• Email: [email protected]
• We will acknowledge receipt and respond within a reasonable time.